I have 5D and this was easy and worked perfect. I was at my wits end. How satisfied are you with this response? I removed the link to the older driver when I heard success with the newer driver. Lady Lemonlime 2 Created on February 28, Some posts said to try to go to this url in your browser: H ” Thanks so much.

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I can continue working on my embroidery machine with the program working again.

Do I have to go to a command line? We are also using Windows 10 on a new computer. I assume it will since you are changing the computer, not the hasp?????? Heggem Replied on May 2, The following field values should be ahsp by the system administrator only.

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H ” Thank you so much for posting this! I have a windows based computer and windows 10 is installed and I could not get the dongle to be recognized once I installed the 5D Professional software. H ” It works Thank You so much If it’s status doesn’t show it as running, in the upper left corner, click on ‘ Run ‘ to start the service.


I have been using Viking software for over 17 years, and this is the first time I ran into this problem in a very long time. Print posted on Saturday, March arm, 5: Also, once installed, the dongle light hadp lit and the http: Heggem Replied on December 5, There had been absolutely no changes to this computer – so there was no reason why it should stop working, but it did.

Thanks so much uasp the fix.

Ask the system administrator for help. Thank you so much! I have the same question H ” Thank you so much, this worked great.

After srn your link, I now works. H ” We had this problem when changing to the windows SE Keyword hidden text field for keeping extra info: Please fill out and submit the form to receive more information about Gemalto or to be contacted by a Gemalto specialist. H ” thank you so much for this post! H ” These explicit directions really did the job. By default the “About Safenet” menu will appear.

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H ” every time I sdm on this I either get a firewall block from Firefox saying this is an unsafe site or I get redirected to ZOMA which wants to access all my google info.


Wilcom says it’s windows that is preventing the software to run and now I hit the wall since they won’t go forward with my ticket till Sgm fix what ever is happening with windows.

I tried researching solutions and yours was spot on.

I got a virus on my PC and ran a bunch of anti-spyware, malware software and then my embroidery software would not work. I just got a new Windows 10 computer and ran into this problem.

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Now I can use my 5D professional on this computer. H ” Thank you SO much.

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